Support
Shooter is built and maintained by a small team. We read every message and reply as soon as we can — usually within a couple of days, often much faster.
Get in touch
For anything we can help with — a bug, a billing question, a missed score, a discipline that's missing — email us.
Please include:
- A short description of the problem
- Your device model and OS version (Settings → About on the phone)
- A photo of the target, if relevant (we will not share it without permission)
Frequently asked
The most common questions are answered on the landing page.
Report a bug or suggest a feature
Email us at hello@shooter.app with a short description — bug reports and feature ideas both land in the same queue, and we reply to every one.
Purchases, billing, and refunds
Payments for Shooter Pro are processed by Apple or Google — not by us — so refunds go through their support flows:
- iOS / iPadOS: reportaproblem.apple.com
- Android: support.google.com/googleplay
If their flow doesn't work for you, email us anyway and we'll do what we can.
Privacy, terms, and data
How we handle your data — what stays on your device, what we collect, who we share it with — is documented in the Privacy Policy. The rules for using the app are in the Terms of Use.
To delete the data we hold about you on our servers, open the app and tap Settings → Data → Delete my data, or email us with your device identifier (visible in Settings → About).